General Terms and Conditions of the Program
These General Terms and Conditions (“GTC”) govern participation in the FireFightShop Ambassador Program, operated by FireFight Group SL (Paterna, Valencia, Spain), hereinafter “FireFightShop” or “we”. By registering for the program via the UpPromote platform, you (“the Ambassador” or “the creator”) unconditionally accept the rules described below.
Article 1 — Purpose of the program
The FireFightShop Ambassador Program allows any firefighter, junior firefighter, volunteer firefighter or close to the profession to recommend FireFightShop products via a personal code and link, to receive a commission on sales generated, and to be rewarded for creating content (demos, tutorials, feedback) featuring these products.
This is not a typical affiliate program: it's a content partnership. The commission rewards the Ambassador's activity; it is neither a salary, nor an employment relationship, nor a performance guarantee from either party.
Article 2 — Registration and eligibility
- Registration is free and open to any adult with an account on at least one social network (Instagram, TikTok, YouTube or other).
- It is done via the dedicated form, linked to UpPromote. Approval is automatic upon form submission.
- The program is initially open to residents of the following countries: Germany, France, Belgium, Poland, Italy, and Spain. It is not yet open in Switzerland (see Article 9); its opening there is planned for a later date.
- FireFightShop reserves the right to refuse or suspend registration in the event of fraudulent use, content contrary to article 8, or failure to comply with these Terms and Conditions.
Article 3 — Operation: the 3 levels
The program has three levels, unlocked progressively according to the Ambassador's activity:
- Recruit — Immediate access after registration. Active affiliate code and link from the firstʳᵉ Minute. Commission from the first sale. No products offered at this level.
- Crew member — unlocked by publishing 2 videos compliant with the Video Charter for the same product, OR by making 5 sales in 30 days. Grants access, at the Ambassador's choice, to a refund in the form of store credit or a free product (gift) on the product in question.
- Ambassador — reserved for top performers: 10 cumulative sales via the personal code. No increased commission at this level; however, free products, participation in the monthly cash prize, and featured placement on @firefight_shop.
The transition from one level to another is automatically tracked by UpPromote for the "sales" track, and verified monthly by the FireFightShop team for the "content" track (see article 5).
Article 4 — Commission Schedule
The commission paid to the Ambassador depends on the collection to which the product purchased by their sponsored member belongs, according to the following scale:
| UpPromote Collection | Rate | Logic |
|---|---|---|
| FFP — Accessories & Tools | 25% | House brand, maximum margin |
| FFS textiles + patches | 20% | House brand, good profit margin |
| Brands distributed (HexArmor, Sioen, ResQme…) | 5% | Thinner margin — reduced rate to open the entire catalog to affiliate marketing |
| Any other product (default rate) | 15% | Program net |
| Order using partnership code (amicale, UDSP, ASP) | 10% | Not cumulative with the full rate — see art. 6 |
The tracking cookie (duration during which a sale is attributed to the Ambassador code after a first click) is set to 30 days.
Discount given to the godson. In addition to the Ambassador's commission, anyone who uses their personal code ("the referred person") automatically receives a discount of 10% on his order. This discount is applied as soon as the code is entered, without any action required from the Ambassador, and follows the same mechanism as existing partnership codes (associations, UDSP, ASP).
Article 5 — The Video Charter and Content Validation
To be counted (level unlocking, ranking, cash prize), a video must meet the 5 non-negotiable criteria of the Ambassador Video Charter (product visible, real-life use in a firefighting context, clear image, clear sound or subtitles, tag @firefight_shop + program hashtag). Full details are provided in the Charter, which is given to you upon registration.
- Proof of content: the video link is submitted via the dedicated submission form (one line per video).
- Validation: in batch, once a month, by the FireFightShop team. A reminder email, "Submit your videos," is sent on the 1st of each month.
- A video that has already been submitted only counts once. Content that is not from the Ambassador (reposts, stolen videos) does not count.
Article 6 — Combination with a partnership (friendly) code
"The ambassador commission cannot be combined at the full rate with a partnership code (UDSP, ASP, association). On any order using one of these codes, the commission rate is reduced to 10%, in order to preserve the conditions granted to associations."
In short: if your association (barracks) places an order using its own partnership code, you still receive 10% on the entire group order — but this rate is separate from your usual commission. For an order of 20 to 40 people, this remains a significant amount.
Article 7 — Monthly cash prize
Each month, FireFightShop distributes a cash prize of 500€ divided into two pockets:
- 300€ — ranking of the best sellers of the month (UpPromote sales).
- 200€ — ranking of the best creators of the month (volume of content published and videos used in advertising).
The winner can choose to receive their share in cash, or have it in store increased by 50% (e.g. 200€ cash or 300€ (to have). The winners are announced monthly in their country's community WhatsApp group.
Article 8 — Advertising Use Rights for Content
By registering for the Ambassador Program, the creator grants FireFightShop/FireFight Group SL a free, non-exclusive and unlimited time right to use any content (video, photo, excerpt) published within the program and tagging @firefight_shop, for advertising and promotional purposes, on all media (social networks, website, paid advertising, including Partnership Ads from the creator's account), with or without mention of their name or account.
Accepting this clause is a mandatory checkbox on the registration form. It's the non-negotiable condition of the program: it's what allows high-performing organic content to be converted into advertising that grows the creator's account.
Article 9 — Geographical Area
At launch, the program is active in Germany, France, Belgium, Poland, Italy, and Spain. Switzerland is not currently included (shipping costs there make product reimbursement unprofitable for the starter kit). Its opening, with adapted rules, is under consideration.
Article 10 — Fraud and Anti-Abuse
UpPromote includes built-in fraud and abnormal behavior detection (auto-clicks, code abuse). FireFightShop reserves the right to suspend any account suspected of fraud, fictitious sales, or violation of the Video Charter, without prior notice.
Article 11 — Amendment to the program
FireFightShop may change commission rates, tiers, eligible kits, or these Terms and Conditions at any time, with effect for future orders. Ambassadors will be notified of substantial changes by email.
Article 12 — Contact
For any questions about the program: the FFS community WhatsApp group in your country, or the FireFightShop team via the usual support.
The FireFightShop team